In our recent "Six Figure Secrets for Fractional Experts" podcast episode, we embarked on a journey through the complex process of defining a professional niche. Our guinea pig for this experiment? Greg Buechler, a seasoned fractional talent acquisition executive.
Setting the Stage
We kicked off the session by clearly outlining our goals: to nail down Greg's ideal customer, identify their pain points, and articulate his unique value proposition. The end game? Crafting compelling messaging for LinkedIn, website copy, and client conversations.
The Deep Dive Begins
Step 1: Professional Background
We started by asking Greg for a 30-40 second overview of his professional experience. This seemingly simple question opened up a floodgate of information:
- Greg has been in recruitment for over 30 years
- He grew up in Silicon Valley, making tech part of his DNA
- He's worked with companies ranging from tech giants like Intel and Apple to small startups
Our first course correction came early when Greg started discussing his preference for smaller to midsize companies with "high EQ management." While interesting, this veered us away from hard facts about his experience.
Step 2: Defining the Ideal Customer Profile (ICP)
This was where the real work began. I asked Greg to describe his perfect company in as much detail as possible. His initial response was broad, mentioning a 27-year-old healthcare tech company with about 40 employees.
We hit our second course correction here. Greg began discussing the company's ethos and approach to innovation, which, while valuable, wasn't giving us the concrete details we needed for an ICP. I redirected by asking for specific, "superficial" attributes of his ideal client company.
Through a series of pointed questions, we nailed down:
- Company age: At least 10 years old
- Company size: 50 to 200 employees
- Current situation: No in-house recruiter or talent acquisition professional
When discussing company size, Greg initially gave a broad range of 25 to 500 employees. We challenged this, pointing out the vast differences between companies at these extremes. This push for specificity helped us narrow down to a more focused range.
We then dove into industry focus, product type, and geography. Greg's responses led us to:
- Industry: Primarily tech companies or trades/manufacturing with a tech focus
- Customer type: Primarily B2B
- Product: SaaS or internet products, with some experience in physical products
- Geography: Global, as long as the business language is English
Step 3: Identifying Pain Points
This step can be challenging. We asked Greg to paint a picture of the pain points his ideal client is experiencing. His initial responses were broad, mentioning things like lack of centralization and poor candidate experience.
To dig deeper, we asked Greg to consider the emotional impact on different stakeholders. This led to insights about internal friction and the CEO's potential disconnection from recruitment challenges.
We hit another course correction when Greg started discussing the intricacies of offer acceptance rates. While valuable, it was more about his solution than the client's pain. The focus should be on: "What ends up happening as a result of all these pain points?"
We were able to determine that the more concrete pain points are:
- Missing financial goals
- Bad morale
- Losing out on great candidates
Step 4: Articulating Unique Value Proposition
To uncover Greg's unique value, we asked him what differentiates him from other recruiters. His immediate response was, "I really, really care." While powerful, we needed to unpack this further.
We pushed Greg to explain what he cares about specifically. This led to insights about his commitment to improving candidates' lives and his ability to be a company evangelist.
We encountered another course correction when Greg started detailing his recruitment process. While interesting, it wasn't directly addressing his unique value. We brought the focus back by asking, "Compared to all the other recruiters out there, what is the top thing that differentiates you?"
Step 5: Crafting the Elevator Pitch
With all this information, we set out to craft a concise elevator pitch. Our first attempt was quite long and detailed. We challenged Greg to narrow it down, focusing on the most resonant pain points and unique value propositions.
After several iterations, we landed on:
"I am a fractional talent acquisition executive who implements frictionless, high-EQ processes for tech SMEs. I specialize in companies who currently have a haphazard approach to hiring, leading to poor candidate experiences and low acceptance rates."
Wrapping Up
We concluded by discussing how Greg could use this newfound clarity in his LinkedIn profile and content strategy. We suggested he create a series of thought leadership posts based on his 30 years of experience, addressing the pain points we identified.
Greg expressed some hesitation about creating video content, which led to a brief discussion about content creation strategies that might work better for him.
Key Takeaways from the Process
- Push for Specificity: Vague answers often hide valuable insights. Continually asking "What does that mean specifically?" yields clearer results.
- Challenge Broad Ranges: When defining an ICP, push for narrower ranges that truly represent the sweet spot.
- Dig into Emotions: Understanding the emotional impact of problems on various stakeholders adds depth to the pain point analysis.
- Iterate the Messaging: The first draft of an elevator pitch is never perfect. Be prepared to refine and rework several times.
This detailed breakdown of our process with Greg illustrates the challenges and breakthroughs involved in nailing down a professional niche. It's rarely a straightforward path, but with persistent questioning and a willingness to dig deep, it's possible to uncover truly differentiating factors that resonate with ideal clients.
For fractional executives embarking on their own niche-finding journey, remember: embrace the course corrections for the insights they might provide, but always be ready to steer back to your core objective. Your perfect niche is out there – it just might take some detective work to uncover it!
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