Are you struggling to maintain a steady flow of high-value clients in your fractional practice? You're not alone. Many fractional executives excel at serving clients but find themselves caught in the feast-or-famine cycle when it comes to business development. In a recent conversation with Jen Hamilton, a seasoned fractional COO with 13 years of coaching and consulting experience, we uncovered the secrets to breaking this cycle and building a sustainable pipeline of ideal clients.
The Foundation: Understanding Sales vs. Marketing
Before diving into tactics, it's crucial to understand the distinction between sales and marketing. As Hamilton explains, "The activities that get you to the sales call -- that's marketing. When they say yes to a sales call, now they are in your sales process." This clear delineation helps fractional leaders focus their efforts more effectively at each stage of the client acquisition journey.
The Power of Niching Down (Even When It's Scary)
One of the biggest obstacles fractional leaders face is the fear of niching down. "Almost everyone I talk to is scared to niche," Hamilton observes. "And I think it's the biggest mistake." Why? Because niching not only helps with marketing but also improves service delivery:
"If these are the people, and this is the problem I solve, and I'm really good at solving it, it's much easier to speak to them in the marketing. It's much easier to put your sales proposal together because you understand and you see patterns."
The Art of Problem-Focused Messaging
Rather than leading with services and capabilities, successful fractional leaders focus on understanding and articulating their clients' problems. Hamilton shares a powerful example: "If you understand their pain point and you have confidence and you show you have a process, they don't even really care what it is. That's all they're looking for."
Building Trust Through Value-First Marketing
Hamilton's approach to marketing centers on providing consistent value before asking for anything in return. She hosts regular roundtables for CEOs and COOs, which have grown from just a few attendees to over 100 registrants per session. Why? Because she follows three crucial principles:
- Choose marketing activities you can maintain when fully booked
- Select methods that showcase your expertise naturally
- Focus on delivering genuine value without immediate selling
"If you bring a lot of value, something they didn't think of, or couldn't just get on their own, then they're going to think “this is pretty good stuff, let me find out a little bit more”," Hamilton explains.
The Marketing Engine: Building Sustainable Systems
Success in attracting clients isn't about sporadic efforts—it's about building a consistent marketing engine. Hamilton emphasizes the importance of creating systems that can run efficiently:
"I have templates, I have an executive assistant who helps me pull things together. So once I set it up, because I've got processes, I've got delegation, I've done all the right things as an executive, it's very little of my time."
A Reality Check for Fractional Leaders
Here's a tough but necessary truth Hamilton shares: "What would you tell your client if they didn't put any money or any time into marketing? As a fractional executive, I would hope you would tell them, put some money and time into marketing, because you will not grow."
The Path Forward
Building a successful fractional practice requires more than just being excellent at your craft. It demands consistent investment in marketing and relationship-building activities that showcase your expertise and build trust with potential clients.
Remember Hamilton's words: "Every business is centered really around their marketing. They think they're centered around their service, but it's really you're a marketing business that provides this service."
Ready to elevate your fractional practice? Start by identifying your niche, crafting problem-focused messaging, and building a sustainable marketing engine that delivers consistent value to your target audience. The results won't be immediate, but as Hamilton's success shows, the compound effect of these efforts can transform your practice from uncertain to unstoppable.
Mylance
This value-added article was written by Mylance. Mylance takes your marketing completely off your hands. We build the marketing machine that your Fractional Business needs, but you don't have time to run. So it operates daily, growing your brand, completely done for you.
Instead of dangling numbers in front of you, our approach focuses on precise and thoughtful input: targeted outreach to the right decision makers, compelling messaging that resonates, and content creation that establishes trust and legitimacy.
To apply for access, submit an application and we'll evaluate your fit for the service. If you’re not ready for lead generation, we also have a free, vetted community for top fractional talent that includes workshops, a rates database, networking, and a lot of free resources to support your fractional business.
Written by:
From Uber to Fractional COO to Mylance founder, I've run my own $25k / mo consulting business, and now put my business development strategy into a service that takes it all off your plate, and powers your business